It is possible to change the Stripe account associated with your Campaignzee account. In order to change your Stripe account the following must be true:
- There are no active Campaignzee-managed subscriptions in the current Stripe account. All subscriptions must be canceled and no longer active.
- All lists must be deactivated in Campaignzee.
If both of these are true, you can request that we remove your current Stripe account from Campaignzee by contacting us at firstname.lastname@example.org.
We will remove the current Stripe information from our system and the next time you log in you will be required to connect another Stripe account.
Once a new account has been connected you will be able to activate any lists on your account like normal.